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We've recently introduced an AI support chatbot on our live chat. We know many people are tired of AI and really want to speak to a real human. We get it. Here's how we're doing it: We're a small microbusiness with no dedicated customer service staff. When a live chat comes in, we're usually busy packing orders. We either have to drop everything to reply straight away or make the customer wait, which isn't ideal. Around 90% of the questions we receive are the same ones over and over: shipping co …

Lighter Gauge Guitar Strings: A Godsend for Achy Hands and Antique Guitars Playing the guitar should be a joy, not a workout. Yet, for those with arthritis, tendonitis, or a beloved vintage guitar that’s seen better days, it can sometimes feel like more of the latter. Enter lighter gauge guitar strings – the heroes we didn’t know we needed, here to save our fingers, our sanity, and our cherished instruments.Why Light Gauge Strings Rock (Literally and Figuratively) Lighter gauge guitar string …

We've put together this guide for our customers to get the most out of strings.ie. Let's get stuck in...Save Money Get 5% off!First thing to mention is when you buy two or more of the same item, you'll get an instant 5% off the item price listed on our website. There's no need to do anything, once you add two or more of the same item to the cart the lower price will be automatically applied at the checkout. Coupon CodesCoupon or discount codes can be used at our checkout to get additional di …

Regular customers know we like to throw in a couple of complimentary plectrums with orders. We try to guess what gauge of picks a customer might like based on their choice of strings in the order but we know some customer might not get the gauge they prefer. Unfortunately, we currently don't have a facility to allow customer to choose what gauge they would prefer at the checkout but we have a workaround. When filling out your customer details place the following after your name:(L) = L …

2022 marks Strings.ie's 15th anniversary, so it might be fun to take a trip down memory lane and remind you how the website has changed over the years. Let's get stuck in....Humble Beginnings Strings.ie 1.0 2007-2010Our website and business launched in April 2007. To begin with we had a limited range and our website included the header image of the hills of Mayo where we were based. We pretty much kept that design for our first three years.By 2010 we had begun to outgrow our website platform and …